FAQ
Both standard and custom make sizes take 7-14 days to arrive your home.
Yes we can! Not only rectangle and square, we can also make L shape, U shape, and more (except circle or shapes with curve)! Just give us the size or draft in centimeter (CM).
Vacuum regularly and you may put under the sun once a month
Something spilled on it?
Wipe off immediately with wet wipes and the marks will disappear
Deep clean
The top layer is made of Super Soft Short Velvet, middle layer is made of exclusive High Elastic PuffySpongeTM and the bottom layer is an anti-slip backing.
Our mats passed the European Safety Standard EN71-3 + A2, Azocolorants and Azodyes - Entry 43 OF Annex XVII To (EC) NO. 1907/2006, safe for baby and adults.
Yes, please contact us (through Live Chat in this website or e-mail us!) if you want to ship to country which is not in the list when you check out.
We can make an exchange or refund if there is a quality issue in 30 days upon receiving your mat. There is no exchange of color and size due to personal reason. Please e-mail to contact@momomijapan.com for arrangement.
We only sell online at the moment, but we will be working hard to build a retail shop in the coming future.